Holly Hill Hospital
To perform a variety of security and safety related functions while involved in the safe guarding of employees, patients, visitors, physicians and property. Services include the efficient and prompt answering of after-hour telephone calls to the reception desk, courteous interaction with public and employees. Act as the main switchboard operator and receptionist in the lobby. Assist customers and employees by phone and in person.
High School diploma or equivalent.
At least 6 months of security experience, switchboard/reception experience; preferably in a hospital or other institutional setting.
Current North Carolina Drivers License
Current CPR Certification
Knowledge and Skills:
Ability to perform phone/reception responsibilities
Knowledge of hospital emergency codes.
Possess a keen eye for security breaches and possess a proactive response time to potential security / safety risks.
Strong customer service skills.
Skill in answering multi-line phone system, and take accurate messages.
Ability to deal with multiple interruptions.
Displays an understanding of the basic concepts of safe, supportive, nurturing, & therapeutic human interactions.
Demonstrates understanding of appropriate patient safety measures.
Effectively interacts with patients, peers, & families.
Demonstrates consistent ability to problem-solve & communicate clearly, both verbally & in writing.
Demonstrates regular, required attendance.